Staff Commission

Shop plan. Commission is calculated per technician, per month, per branch from invoiced jobs — not from deposits.

Set up a technician

Add the person under Settings → Team → Employees (Staff Management) with branch and commission type.
Open Commission (also at /staff-commission).
Select month, year, and a specific branch before locking.

No technicians? The page says to add them in Settings. Working hours for "office vs outside" come from Settings; if none are set, every job counts as Outside hour.

Commission types

Type	What is paid
GP only	Share of gross profit (sales minus part cost), with office-hour % , outside-hour %, and a KPI / GP target.
Sales only	Share of sales, with sales targets and office/outside sales % (two target tiers available).
GP + Sales	Both components, then a total commission.

The commission screen shows Office Sales / Outside Sales, GP, KPI, rates, and total commission. Landing copy: assign jobs, set GP targets, calculate automatically per technician per month.

Lock the month

When the month is correct, Lock it for that branch (status Approved on the stored month). Unlock is owner-only ("Only the company owner can unlock a month"). Do not lock if that month failed to load — reload first.

What counts Figures come from invoices and parts cost on jobs assigned to the technician — not from collecting a customer deposit. Deposit apply does not create extra revenue to commission on.

Staff & commission is Shop-only (included in the 30-day Shop trial). See Plans & pricing.

Last updated: 8 September 2026