How to Create Multiple Devices in One Intake
Register several devices for the same customer in a single session. One form, one agreement link, one signature.
Quick overview
When a customer brings in more than one device (e.g. a phone and a laptop), you don't need to create separate jobsheets. Fill in the customer once, queue each device, and save them all together.
- 1 customer form
- N devices queued
- 1 shared agreement link
- 1 signature covers all devices
Step-by-step guide
- Open the Intake Form — Go to the Jobsheet page and click New Intake.
- Fill in Customer Details — Select an existing customer or create a new one. Enter their name, phone number, and email. This information is shared across all devices in this intake.
- Fill in the First Device — Enter the device details: brand & model (search or type manually), IMEI/serial, color, reported issue, condition grade, and any spare parts or services needed.
- Add to Queue — Click "Add to queue". The device is saved to a queue list below the form, and the device fields are cleared so you can fill in the next one. The customer info stays filled in.
- Review the Queue — Your queued devices appear in a numbered list. You can edit (pencil icon) or remove (X) any device before saving.
- Repeat for Each Device — Fill in and queue each additional device. The queue badge updates to show the count (e.g. "2 in queue"). The last device doesn't need to be queued — it will be included when you save.
- Save All Devices — Click "Save N Devices". The system generates a unique jobsheet number for each device, creates all records under the same customer, and generates one shared agreement link.
- Share the Agreement Link — After saving, a confirmation panel shows all created devices with a single shared agreement link. Send it via WhatsApp, Email, or Copy link.
- Customer Signs Once — The customer opens the link, sees a summary of all devices, and signs once to approve all of them.
Important notes
Deposits
If a deposit is collected, it is recorded on the first device only. The deposit amount applies to the entire intake, not per device.
Editing queued devices
Click the pencil icon on any queued device to pop it back into the form for changes. The queue slot is preserved.
Tracking
Each device gets its own individual tracking link and QR code, even though they share one agreement link. Customers can track each repair separately.
Agreement status
When the customer signs, all devices in the batch are marked as "Agreed" simultaneously. If they decline, all are declined.
Last updated: 1 August 2026